Everything you need to know about orders, delivery, payments and our products.
Is delivery really free?
Yes! Delivery is free and fast on every order, anywhere in India. The price you see is the price you pay.
Which age are these products for?
Our feeding and care essentials are made for babies from 2 months to 2 years. Always use them under adult supervision.
Do you offer Cash on Delivery?
Yes. COD orders need a ₹100 advance to confirm the order; the balance is paid at delivery. The ₹100 advance is non-refundable if the order is cancelled.
Paying online? You pay just the listed price — no extra cost, with free and fast delivery.
Can I return a product?
Yes, within 7 days of delivery — only if the product arrives with visible damage and you share a clear unboxing video as proof. Contact us with your order number and the video.
How do I clean the products?
Wash every product before first use and after each use, then let it dry completely before storing.
Can I choose the colour?
Of course! Pick your favourite colour on the product page before adding it to your cart.
How can I contact you?
Call us at +91 99587 36475, email jontienterprises@gmail.com, or send a message from the Contact page with your order number (if any). We will get back to you as soon as possible.